These Terms & Conditions are displayed on websites belonging to accommodation.rentals
accommodation.rentals Terms & Conditions
accommodation.rentals (the Company) is a website owned by V&B International BV which offers online bookings of vacation rental properties (the
Accommodation) in the name of and on behalf of third parties.
Bookings are only available in relation to Accommodation and do not
include any flights, transport, or transfers to the property.
Accordingly, any contract is made between the person making the
booking (the Guest) and the Company, representing the owner. A
contract will be entered into on the issuance of a booking
confirmation by the Company. The Company works with various local
management companies providing the Guest with a point of contact
during their stay at the Accommodation.
Deposit: A deposit of 30% of the total amount is required to secure a
booking. This applies to all bookings. The booking is secured once the
Company successfully charges the nominated credit/debit card or
receives the bank transfer. The remaining balance is due 6 weeks
prior to arrival. For bookings taken within 6 weeks prior to the arrival
date, full payment is required at the time of the booking.
Final Payment: The full balance of the accommodation cost must be
paid no later than 6 weeks before the arrival date. If the full balance
is not paid on time, the Company will notify the Guest of this breach
of contract and the Guest will have 5 working days to remedy. If the
breach is still not remedied, the Company reserves the right to cancel
the booking, and is entitled to retain the deposit as compensation.
Payments by credit card will be processed through the merchant
partner trading name & Company ‘Happy Holiday Homes’.
Cancellation: If the Guest has to cancel the Accommodation for any
reason, immediate notification to the Company is required. The
cancellation is effective from the date the Company receives written
notification. The cancellation will be acknowledged by the Company
in writing via email. The Company will endeavor to rebook the
entire holiday period.
If the Company is able to re‐book the Accommodation for the entire
holiday period, then the Guest will only forfeit the deposit payment.
If the Accommodation has already been paid in full, the Guest is
entitled to a 70% refund subject to credit card charges and
administrative costs on the Accommodation cost* (*Accommodation
cost does not include the following: Service Charge, Damage Waiver
and any additional extras/facilities).
If the Company fails in re‐booking the Accommodation, cancellation
charges are applicable as detailed further below.
Flexible policy: 7-day cancellation policy. The below mentioned
timeframes do not apply to properties which have a 7-day
cancellation policy on our website. For these properties it is possible
to cancel a reservation free of charge until 7 days before arrival.
Within 7 days before check in date, no refund can be offered.
Cancellation Charges: The cancellation fee will include the
Accommodation cost* and will be subject to administration fees. The
cancellation fee will depend upon the amount of time still to elapse
before the holiday arrival date. Unless a flexible policy as mentioned
above applies
35 weeks or more No cancellation charge
10 weeks or more Cancellation fee: 50 % of full Accommodation cost
8 ‐ 10 weeks Cancellation fee: 60 % of full Accommodation cost
6 ‐ 8 weeks Cancellation fee: 70 % of full Accommodation cost
4 ‐ 6 weeks Cancellation fee: 80 % of full Accommodation cost
2 ‐ 4 weeks Cancellation fee: 90 % of full Accommodation cost
2 weeks & under Liable for full Accommodation cost
PLEASE NOTE: No refunds will be given for early departure.
Depending on the reason for cancellation, you may be entitled to
claim from your travel cancellation insurance. We strongly
recommend that you take out Cancellation Insurance.
Alternative Accommodation: Occasionally, it may be necessary to
make a material change to the holiday arrangements for reasons
such as withdrawal of a property from the Company’s portfolio. In
this event, the Company will endeavor to offer an Accommodation
of a comparable standard and price to the Guest. Should the only
alternative property be of a higher price, the Company reserves the
right to charge the difference. The Guest has the right to decline the
alternative Accommodation for whatever reason (e.g. price,
unsuitability etc.) in which case the Company will refund the full
amount paid, but no other compensation would be payable. The
liability of the Company is limited to, and cannot exceed, the amount
paid by the Guest.
Responsibilities of the Guest: The Guest undertakes to keep the
Accommodation and all furniture, fixtures and fittings in the same
state of repair and condition as at the start of the holiday and to
leave the Accommodation clean and tidy. The number of persons
using the Accommodation at any time must not exceed the maximum
number as stated on the website.
Damage to Accommodation: The Company reserves the right to
request credit card details of all Guests paying by wire transfer to
cover any costs for rectifying any damages caused by the deliberate,
negligent or reckless act of the Guest to the property or structure.
Should this damage come to light after the Guest has departed, the
Company reserves the right to make a charge to the Guest’s
credit/debit card or send an invoice for the amount to the registered
address. The Company will, however, make every effort to rectify any
damage internally prior to contracting specialists to make the repairs,
and therefore will make every effort to keep any costs incurring to
the Guest at a minimum. At the time of booking, each Guest is given
the opportunity to opt‐in for a ‘Warranty Damage Waiver’. The price
of this waiver is determined by the value of the Accommodation.
Taking up this damage waiver option will remove any liability of the
Guest (except in the case of deliberate or reckless acts) for damage
caused to the property or its contents, up to the value of €1,000.
Above €1,000 claims will be made to recoup the extra charges
incurred to repair any damage.
Changing a Booking: If the Guest wishes to make a change to their
arrival or departure date after the booking confirmation has been
issued, this is only possible subject to availability. The modification
request must be received in writing by the Company before a revised
booking confirmation can be issued. The Guest will not be able to
select alternative Accommodation as this would be regarded as a
Cancellation (see Cancellation Terms).
Access to Accommodation: The Company or its representative is
allowed to access the Accommodation at any reasonable time during
occupancy given early prior notification to the Guest. The
Accommodation and its use are subject to the conditions and
regulations of the respective local laws.
These Terms & Conditions are displayed on websites belonging to Holidayshome.rentals
Special Requirements: If a Guest has a disability or special need, the
Company will try to assist in finding a suitable accommodation. Such
requirements must be specified at the time of booking and confirmed
by the Company. If the Guest suffers from allergic reactions please
take note that although certain Accommodations are advertised as
NOT allowing pets, the Company cannot guarantee that pets have
never been in that Accommodation and cannot be held liable in such
circumstances.
Complaints Procedure: In the event of any problem or issue arising
on agreed arrival date or during the holiday, the Guest should
immediately bring this to the attention of the Company or its
representative. Complaints regarding cleaning must be made before
9.00 a.m. on the day after arrival by mail including a minimum of 3
photos. The Company will not be required to issue a refund in the
event that the Guest vacates the property before the contact person
and/or Company has had sufficient time to address the problem. The
Company regrets that claims for compensation cannot be considered
after the holiday has ended if there was no such prior notification.
Service Fee: The Service Fee includes final cleaning, bed linen and
towels provided by the Property’s management company
representatives. For further details, refer to the Company’s website.
Tourist Tax: Tourist Tax may be charged separately from the
accommodation costs.
Access & Departure: The Accommodation will be available from 4pm
onwards on the agreed arrival date. Departure time is by 10am, to be
able to prepare and maintain the Accommodation to a high standard
for the next Guest. Note: There are properties where check in and
check out times vary.
Right to Refuse Entry: The Property Management Company, their
representatives and/or the Company reserve the right to refuse
admission or entry to the Accommodation to all or any persons, and
may require all or any persons to leave the Accommodation, without
refund, whom they consider to be in a material breach of these
conditions. This includes persons who cause a nuisance or damage to
holiday accommodation or conduct themselves in an offensive or
disorderly manner. In such an event the Company will not be liable
for making any payment to the Guest and will retain the total sum
paid by the Guest.
Electricity/Gas/Oil are included in the booking unless otherwise
specified. Fuel for fireplaces or wood burners is generally not
provided.
Lost Property: The Company or its partners will retain lost property
items at their office premises for only 28 days from the date of
departure. If items are to be returned to Guests, the Guest will be
charged postage and packaging, payment of which can be made by
credit card. The Company and its partners do not accept
responsibility for returning any items and do not return any food or
drink.
Alterations & Amendments: Every effort has been made to ensure
that information on all websites is correct at the time of publication
or at the time of inspection of the Accommodation and all this
information and statements made by representatives or employees
of the Company are made in good faith and the Company cannot be
held liable for minor changes.
Garage/Parking: In general, most Accommodations will have private
or public parking available. However, Accommodations located in the
center of towns may be subject to chargeable parking.
Obligation to register: In the regions where it is required by law to
provide the local authorities with guest data, it is mandatory for the
guests to fill in their data in the secure online registration form in the
personal Guest page of the Company’s management system.
Liability: Any liability of the Company and its associates for any
damage, expense, or loss of any nature whatsoever, suffered by any
person from any cause, is excluded as far as permitted by the law.
The owner is the sole guarantor for the correct execution of the rent.
The identity of the client can be disclosed at the request of the
tenant.
Force Majeure: The Company shall not be liable for changes,
cancellations, or any other effect on the holiday, due to any event,
which with all due care could not be foreseen or avoided.
Final provisions: If any provision is invalid or unenforceable, the
remaining provisions shall remain in force and effect. Any invalid or
unenforceable provision shall be replaced by a valid provision, the
effect of which is the closest possible to the intended purpose and
effect of the invalid or unenforceable provision. All disputes arising
out or in connection with this contract will be governed by The Netherland Law.
Place of jurisdiction is the domicile of the
Company to the extent allowed by law.